Technical Support schools/courses

programs, certificates, diplomas and degrees (On campus, Online or On-site)
Total 9 training courses/programs at schools in Denver, CO, USA



Emily Griffith Technical College

Campus/Training Center: Denver
Phone No.: 720-423-4700

Computer Support Technician (Certificate)

Course Format: Public Course/Instructor-Led/Open Enrollment  V

Prepares students to take the A+ certification test, the recognized industry standard for computer technicians. Learn core hardware, operating system technologies including installation, configuration, diagnosing, preventive maintenance, basic networking and knowledge of customer service skills necessary to become a successful computer service technician. Prepare students to work in positions such as A+ Technician, Computer Helpdesk Support, Information Technology Support Technician, Computer Support Specialist, Technical Support Analyst, PC Maintenance Technician, PC Support Manager, or Computer Service Technician.


Murray State University

Campus/Training Center: Online
Phone No.: (800) 272-4678

Help Desk Analyst: Tier 1 Support Specialist (Certificate)

Course Format: Online/Virtual Classroom/Webinar  V

This nationally recognized Help Desk Analyst: Tier 1 Support Specialist online course and training program teaches the skills that students must acquire to be successful as a Help Desk Analyst. Tutorials and projects will teach the student the practical uses of Help Desk Analyst skills. This online certificate program is only offered in partnership with major accredited colleges and universities.


National American University - SD

Campus/Training Center: Online
Phone No.: 1.855.448.2318

Computer Support Specialist (Diploma)

Course Format: Online/Virtual Classroom/Webinar  V

This program prepares students to enter the exciting and challenging field of Information Technology. Armed with a solid core of information technology skills, students are prepared to enter the workforce as computer support specialists providing technical support, assistance, and advice to individuals and organizations that depend on information technology.

Student Learning Outcomes
Graduates of the program will:
Demonstrate proficiency in the fundamental information technology skills required to provide user support in business.
Implement and maintain computer-based information systems to support the decision-making function of management.
Support the data management needs of business through the design, implementation and maintenance of relational databases.


Community College of Aurora

Campus/Training Center: Online
Phone No.: 303-360-4700, 303-340-7093

IT Tech and Support (Certificate)

Course Format: Online/Virtual Classroom/Webinar  V

This certificate program prepares students as entry-level computer specialists. Students will be able to
configure and repair personal computers and peripherals as well as gain a basic understanding of
networking concepts. This certificate provides students with the opportunity to learn the skills needed to
test for the A+ industry certification. This certificate may also lead to the AAS CIS ?IT Tech and Support
CCA degree.

PC Help Desk Skills

Course Format: Online/Virtual Classroom/Webinar  V

CCA is here to meet the needs of students as well as the needs of industry. We offer courses that you can start at any time and go at your own pace, whether you fast track your classes or take the full time to complete them. If you need to learn new skills quickly, this is the place for you. We offer both day and evening courses. Choose from a variety of classes and with a convenient schedule that fits your busy life.


Ashworth College

Campus/Training Center: Online
Phone No.: 1-800-957-5412, 1-770-729-8400

Computer Service & Repair: Software (Diploma)

Course Format: Online/Virtual Classroom/Webinar  V

Your comprehensive Computer Service and Repair: Software course has been carefully prepared by the very best professional educators and curriculum developers who have “been there, done that.?That means you’ll learn the latest real-world procedures and techniques that can’t be learned in books alone.

When you enroll in this course you will receive a CD ROM that contains:

CertBlaster Preparation Exam
PC Repair FAQ’s
eGlossary
Troubleshooting flowcharts
Sample reports
A+ mapping grids
Video clips


Minnesota State Community and Technical College

Campus/Training Center: Online
Phone No.: 800.492.4836, 800.426.5603, 888.696.7282

IT Systems Support (Diploma)

Course Format: Online/Virtual Classroom/Webinar  V

IT systems support personnel interact with individuals in business, industry, education and government by providing technical solutions to customer-critical problems related to software applications and relevant hardware. This is accomplished through problem analysis using phone service support, direct client service and a variety of electronic means to achieve high-level customer satisfaction and to accomplish the goals of the organization.

Program outcomes
1. Demonstrate customer service skills.
2. Develop and create technical/procedural documentation.
3. Plan and conduct PC hardware/software installation to meet the end user’s needs.
4. Troubleshoot PCs and related peripherals.
5. Troubleshoot PC operating systems and software applications.
6. Apply technical support and end user training skills.
7. Plan and conduct workstation and peripheral maintenance to meet end user’s needs.


Telcordia Technologies, Inc.

Campus/Training Center: On-site
Phone No.: 603-625-0100x6471, 256-864-0400, 1-888-909-6372

NMA for Transport Maintenance Engineers & Transport Technical Support Workshop

Course Format: On-Site/In-House/Private Tutoring  V

This interactive and hands-on workshop begins with a high level picture and overview of the Network and it’s connectivity to the NMA System and other OSSs. Procedures for logging in, various key functions, and general navigation and value of screens from a Maintenance Engineers perspective will be reviewed. Workflows for troubleshooting the effectiveness of a root cause tickets are discussed and applied. Depending on Client, also incorporated into the workshop is NMA/EG graphic and Web features: Network Mode used for selectively monitoring SONET/DWDM networks and their related payloads; Layout/Sectionalization which provides a graphical layout of the circuit/carrier system including all associated events/alarms and probable cause indications; Alarm Scan GUI which provides a robust graphical means for scanning for alarms. (Formerly known as NMA-DATA).

You Will Learn
To expand your knowledge of NMA’s capabilities and screens
To understand at a high leve... [Read More]


Continuing Education at George Brown College

Campus/Training Center: Online
Phone No.: 1-800-265-2002

Help Desk (Certificate)

Course Format: Online/Virtual Classroom/Webinar

Expanding on the Help Desk Certificate, this advanced certificate takes you to a higher level by introducing advanced network and server planning and configuration. This is the next logical step for anyone wanting to assume a more senior IT role. George Brown College has partnered with LearnKey Training to offer you this dynamic and engaging self-paced learning experience.

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