Hospitality schools/courses

Hospitality Management programs, certificates, diplomas and degrees (On campus, Online or On-site)
Total 99 training courses/programs at schools in Boston, MA, USA



Texas Southern University

Campus/Training Center: Online
Phone No.: 713-313-7011

Managing Quality Service in Hospitality

Course Format: Online/Virtual Classroom/Webinar  V

Managing Quality Service in Hospitality teaches the concept of treating customers as guests and creating a &,quot,WOW&,quot, experience for them. Many other courses in this subject area skip over guest-focused service strategy in hospitality or service. This course fully covers the topic of managing hospitality organizations by using real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others.

Each module includes at suggested hospitality activities for students, in which students are encouraged to visit local organizations to talk with guests, employees and managers to obtain a variety of perspectives on the guest experience. Other activities will have students going to the internet to visit established sites for hospitality organizations.

Real and hypothetical hotels, restaurants, and other business types found in the hospitality industry are included as case studies... [Read More]

Hospitality Sales

Course Format: Online/Virtual Classroom/Webinar  V

Drawing from the insights of leading sales executives, Hospitality Sales covers the changing hospitality sales profession, including the three emerging selling roles and when to use them. Transactional selling, consultative selling, and alliance selling are unique approaches that salespeople use depending on situational factors. This course explores customer motives and how sales professionals can tailor their approach to the buyer’s perception of value. This Hospitality Sales course will help you understand the new world of buyer-seller relationships and succeed in each sales situation.

Prerequisite(s): None

Hospitality Sales Module 1
Understanding Hospitality Sales
•Foundations of Success
•A Vital Role in Our Economy
•Traits of Successful Salespersons
•Rewards of a Hospitality Sales Career
•Getting Started in Your Sales Career
•Hospitality Industry Buyers and Sellers
•What It Take to Be a Success
•Creating... [Read More]

Hospitality & Travel Marketing

Course Format: Online/Virtual Classroom/Webinar  V

This Hospitality &, Travel Marketing course has a Global orientation, and whole-industry coverage of hospitality and tourism. A focus on destination marketing and others parts of tourism, along with case examples from around the world, address the need for global experience in the industry. The content draws upon practical experience in the hospitality and travel marketing industry, as well as experience from around the globe including the USA, Canada, Europe, Asia, and Australia. Hospitality and Travel Marketing reflects all of the latest trends in the field, including Internet marketing and e-commerce, loyalty marketing, brand extension marketing, and destination branding.

Prerequisite(s): None

Hospitality &, Travel Marketing Module 1
Introduction to Marketing
•Definition of Marketing
•Evolutionary Eras of Marketing
•Developing a Marketing Orientation
•Core Principles of Marketing
•Marketing Hospitality &, Travel ... [Read More]

Food Service Purchasing

Course Format: Online/Virtual Classroom/Webinar  V

Food Service Purchasing Module 1
Procurement: Dynamics of Food Service Purchasing
•The Goals of Selection &, Procurement
•Establishing Purchasing Options &, Contracts
•Buyer ?Seller Relations
•Market &, Distribution Systems
•U.S. Code, Federal Agencies, &, Food Laws
•Availability &, Consistency
•Practicality &, Suitability
•Healthful Considerations
•Ethical &, Ecological Considerations
•Social, Economic, &, Cultural Influences
•Ethics &, Food in Modern Society
•Advancements in Food Science &, Technology

Food Service Purchasing Module 2
Purchasing Management
•The Advantages of food Preservation
•The Need for measuring
•Commercial Packaging Options
•The Ingredient Process
•Planning the Menu &, Recipe Development
•Identifying Product Needs
•Product Evaluation &, Selection
•The Storeroom as Service Provider
•Organizati... [Read More]


Houston Community College

Campus/Training Center: Online
Phone No.: 713.718.2000

Hospitality Human Resources Management

Course Format: Online/Virtual Classroom/Webinar

A study of the principles and procedures of managing people in the hospitality workplace.


Drexel University

Campus/Training Center: Online
Phone No.: 215-895-2000

Hospitality Human Resource Management

Course Format: Online/Virtual Classroom/Webinar

This course will study the human resource function from a strategic and developmental standpoint within a variety of hospitality and tourism contexts.

Hospitality Management Information Systems

Course Format: Online/Virtual Classroom/Webinar  V

Covers the use of technology and computer information systems in the hospitality industry. The course emphasizes high level strategic planning for leveraging technology and information systems to gain competitive advantages and improve a business¿s position in the marketplace. Includes structured decision making in the acquisition and implementation of technology including feasibility analysis and financial forecasting.

Hospitality Management (Master Degree)

Course Format: Online/Virtual Classroom/Webinar  V

The Master of Science in Hospitality Management is an online graduate program which provides a solid education in management, travel and tourism and allows students to choose concentrations in global tourism or gaming and casino management.

The two-year program is built on a foundation of creative and collaborative thinking, with an emphasis on leadership and managing human capital. The aim is to produce knowledgeable leaders with the management skills to motivate others to success. Core coursework introduces the current principles of hospitality management and tourism.


Bristol University

Campus/Training Center: Online
Phone No.: 877-820-8876

Hospitality Sales and Marketing

Course Format: Online/Virtual Classroom/Webinar

This course is designed to provide students with a solid background in hospitality sales and marketing. The textbook’s main focus is on practical sales techniques for selling to targeted markets.

Hospitality Operations (Diploma)

Course Format: Online/Virtual Classroom/Webinar  V

The hospitality industry has experienced vast growth and ranks as the world’s largest revenue industry and largest employer. A career in this exciting industry is within your reach in a short period of time and can be accomplished with the desire and commitment to take the necessary steps to complete the Hospitality Operations program. The goal of Bristol University’s program is prepare adults for successful careers in Hospitality Operations at an affordable cost in the shortest amount of time.

Today, the hospitality industry is more than just hotel and restaurant business enterprises. It includes a wide variety of companies including bed-and-breakfast operations, large chain restaurants, casinos, entertainment venues, amusement centers, senior living communities, airlines, cruise lines, sports stadia, club management, conference/convention planning, and much more. Your entry into this field could lead to jobs in hospitality management, catering, accounting, law, i... [Read More]


UNLV Online Education

Campus/Training Center: Online
Phone No.: (877) 895-0334

Hospitality Administration (Master Degree)

Course Format: Online/Virtual Classroom/Webinar  V

The Master&,#146,s of Hospitality Administration (MHA) degree program is an exciting, self-paced, online degree opportunity for professionals in the hospitality industry. Each course will lend power to your everyday activities as you employ new ideas and draw on time-honored theories. When you complete your professional paper ?the culmination of your learning experience ?you will take the learning opportunities right into your office as you focus on a challenging issue facing your company.

This program was designed with the busy professional in mind. Offered totally online, this program allows one to live anywhere in the world, work, and travel and still receive a master’s degree from an accredited, internationally renowned university.

Program Structure

Classes run continuously throughout the year in five eight-week sessions, and you can being the program at any time. This 30-credit program is composed of ten, three-credit courses:
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